Satisfaction comparison - child health clinic in Kouvola
The median recommendation index is +75, and the unit patients recommend most is Keltakankaan neuvola (+88). 4 units are compared. The recommendation index for the whole country is +82.
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Most recommended child health clinics in Kouvola
The recommendation index (NPS) is the share of respondents who recommend the service minus the share who do not, on a scale of -100 to 100. Figures are from the 2024 THL client survey. Only units with at least 10 responses are compared.
| # | Unit | Responses | NPS |
|---|---|---|---|
| 1 | Keltakankaan neuvola | 16 | +88 |
| 2 | Valkealan neuvola | 13 | +77 |
| 3 | Kuusankosken neuvola | 15 | +73 |
| 4 | Kouvolan keskustan neuvola | 24 | +71 |
Source: THL child health clinic client survey 2024.