Patient satisfaction
THL's national patient-feedback survey, combined from two survey rounds (2016/2018 and 2020/2022 - the questionnaire was revised in between). Five dimensions are comparable across both rounds; the dashed line shows the first measurement, the filled shape the latest. The scale starts at 3.5 (not zero) so differences between dimensions are visible.NSI indexRegion (Uusimaa) 55.0 · Nationally 66.2
62.2/100↑ +19.0Digital servicesRegion (Uusimaa) 3.5 · Nationally 3.7
3.8/5First measurementLatest measurementNational average (latest)